With WhatsApp Business API Integration, companies can hook WhatsApp right into their existing tools—think CRM, ERP, websites, or customer support platforms. It’s all about making things easier: you get automated messages, instant customer notifications, chatbots, and a whole team managing chats from one place. You can send official message templates for stuff like order updates, OTPs,... https://www.xpectoitsolutions.com/whatsapp-business-api